Global Freight Forwarding


When a patient's outcome relies on a critical healthcare shipment, the strength of your cold chain is everything. We combine deep healthcare logistics expertise with a global air and ocean freight forwarding network to offer you end-to-end management of all of your temperature controlled shipping needs.

UPS® Premier


Critical healthcare goods can bring patients new hope. But only if they arrive on time and intact. UPS Premier upgrades small packages with advanced sensor technology that ensures a priority lane in our network with highly specialised handling with enhanced visibility and control along the way.

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Innovative damage protection services are available through the UPS® Packaging Innovation Center. Branded, environmentally conscious, temperature-sensitive and optimized corrugation packaging—as well as store-ready product displays—are also available. 

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Healthcare Logistics 

Supply chain logistics work best when they are designed around the people and patients they ultimately serve. We can help you create and manage a resilient healthcare logistics system that brings global health solutions to patients with speed, visibility, and unmatched quality systems.

End-to-end global freight forwarding services


Cold Chain Freight Forwarding

Whether you are shipping pharmaceuticals, biologics, diagnostics, or medical devices, we offer freight forwarding services to fit a range of temperature and transportation speed requirements.

Carrier Procurement

We work with leading air and ocean freight carriers and cold chain container vendors around the globe. We evaluate them against your time and temperature needs, negotiate competitive pricing, and manage multi-carrier relationships and MLAs from end to end.

Risk Mitigation

Our team of dedicated cold chain freight forwarding experts help protect shipments from temperature fluctuations. Services include route risk assessment, visibility enhancement, milestone monitoring, pre-configured recovery plans, and more.

Regulatory Support

With regulations constantly changing, you can rest easy knowing our team is on top of them. We have solid experience with compliance regulations, global SOPs, and cold chain infrastructure, as well as good relationships with 80+ regulatory agencies around the globe.

Quality Assurance

We help protect your temperature controlled shipments with an integrated global Quality Management System (QMS) designed to maintain the safety and efficacy of your highly regulated healthcare products while helping you improve performance over time.

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Fill out the form below, and one of our experts will get in touch to answer your questions.

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End-to-end global freight forwarding services


GDP Compliant Solutions
Global Quality Assurance

Cold Chain Freight Forwarding

Whether you are shipping pharmaceuticals, biologics, diagnostics, or medical devices, we offer freight forwarding services to fit a range of temperature and transportation speed requirements.

Carrier Procurement

We work with leading air and ocean freight carriers and cold chain container vendors around the globe. We evaluate them against your time and temperature needs, negotiate competitive pricing, and manage multi-carrier relationships and MLAs from end to end.

Risk Mitigation

Our team of dedicated cold chain freight forwarding experts help protect shipments from temperature fluctuations. Services include route risk assessment, visibility enhancement, milestone monitoring, pre-configured recovery plans, and more.

Regulatory Support

With regulations constantly changing, you can rest easy knowing our team is on top of them. We have solid experience with compliance regulations, global SOPs, and cold chain infrastructure, as well as good relationships with 80+ regulatory agencies around the globe.

Quality Assurance

We help protect your temperature controlled shipments with an integrated global Quality Management System (QMS) designed to maintain the safety and efficacy of your highly regulated healthcare products while helping you improve performance over time.

Priority Handling

Now small parcels can get "white glove" services normally reserved for speciality freight. Thanks to our sensor labelling system, your package will get priority handling at every node in the network as well as preferred delivery services and proactive alerts.

Advanced Recovery

Pre-configured handling instructions allow the UPS team to effectively locate your package and quickly take action on distressed shipments within the network, mitigating risk for even your most fragile payloads. We also offer insurance options to limit financial exposure.

Live 24/7 Monitoring

Live agents at our Command Centre provide 24 hours a day/7 days a week monitoring and intervention services for your most critical shipments when you choose UPS Premier.

Enhanced Sensor-Based Visibility

Advanced RFID, mesh, or cellular sensor technology built into to our highly visible labelling system allow you to tailor your level of visibility services for the needs of each shipment.

Seamless Imports and Exports

When coupled with global brokerage capabilities, UPS Premier shipments move on a priority fast-lane across borders avoiding risk and potential delay.

Ask an Expert

Would you like to learn more about how we can help optimise your cold chain freight forwarding?

Cold Chain Air and Ocean Freight Service Levels


Here is a snapshot of our cold chain and ocean freight solutions.

PLUS

Air Freight

For healthcare shipments requiring tight temperature control with intervention.

STANDARD

Air Freight

For healthcare shipments with strict time-in-transit requirements.

DANGEROUS GOODS

Air Freight

For hazardous healthcare shipments requiring IATA compliant controls.

SAVER

Ocean Freight

For healthcare shipments where cost effectiveness is a top priority.

Australia

Singapore

Distribution Solutions


As you grow, your distribution system can get stretched to the breaking point. What to do? You could build your own intricate, in-house technology, staffing expertise and facilities infrastructure. Or you could save yourself the added hassle, tap into ours and get back to doing what you do best.

Inbound

We help you transport and receive your goods, with the perfect balance of speed, compliance and cost.

Trust us for:

  • Product receiving/put-away
  • Inbound value-added services
  • Storage
  • Integrated transportation management

Warehouse

Our global distribution network helps you improve inventory management and efficiency without getting buried in overhead.

Expertise in:

  • Inventory control and visibility
  • Climate and temperature-controlled environments
  • Data and physical security
  • Reporting, measurement and compliance
  • Foreign Trade Zones (FTZ) in the U.S.

Outbound

When orders come in, goods need to go out, fast. Your customers expect it. And we can help you do it.

Count on us for:

  • Multi-channel fulfillment
  • Order receipt
  • Picking/replenishment
  • Outbound value-added services
  • Outbound transportation management 

Returns

Sometimes the sale isn’t over when the goods ship. An impressive returns process is a sure way to keep loyal customers coming back.

We're returns experts:

  • Returns receipt and disposition
  • Detailed screening and triage
  • Return refurbished
  • Return to stock and vendor
  • Hold for customer or vendor

Ask an Expert


Innovative damage protection services are available through the UPS® Packaging Innovation Center. Branded, environmentally conscious, temperature-sensitive and optimized corrugation packaging—as well as store-ready product displays—are also available. 

Full Name*
Email*
Company Name*
Phone Number*
Country*
City*
Industry Segment*
Specialties*
Comment
Please fill all the required fields!
Please accept terms and conditions to proceed

By clicking submit, you consent to allow us to store your information and agree to the processing of your personal data as described in the Privacy Policy.

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Ask an Expert


Innovative damage protection services are available through the UPS® Packaging Innovation Center. Branded, environmentally conscious, temperature-sensitive and optimized corrugation packaging—as well as store-ready product displays—are also available. 

Full Name*
Email*
Company Name*
Phone Number*
Country*
City*
Industry Segment*
Specialties*
Comment
Please fill all the required fields!
Please accept terms and conditions to proceed
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